Privacy Policy

Who we are

Last updated: 8 October 2026

NIINY — The Baby Shop (“NIINY”, “we”, “us”) operates the online store at https://niiny.com. NIINY is operated by [NEEDS OWNER INPUT: registered business / company name], [NEEDS OWNER INPUT: registered business address], Pakistan.

This Privacy Policy explains what personal information we collect when you visit our website, place an order or contact us, how we use it, and the choices you have. By using niiny.com you agree to this policy.

Information we collect

Information you give us: when you place an order, create an account, join our newsletter, add products to your wishlist, leave a review or question, or contact us, we collect details such as your name, phone number, email address, delivery and billing address, order details and any messages you send us.

Payment information: card, Easypaisa and JazzCash payments are processed securely by our payment providers. NIINY does not see or store your full card number, CVV or wallet PIN.

Information collected automatically: when you browse our site we collect technical information such as your IP address, browser and device type, pages viewed and how you arrived at our site, using cookies and similar technologies.

How we use your information

We use your information to:

  • process, confirm, deliver and track your orders, including confirming Cash on Delivery orders by phone, SMS or WhatsApp;
  • handle returns, exchanges, refunds and customer-service requests;
  • manage your account, wishlist and order history;
  • send you marketing emails or messages about new arrivals and offers, only where you have opted in (you can unsubscribe at any time);
  • prevent fraud and keep our website secure;
  • understand how our website is used so we can improve it;
  • meet our legal, tax and accounting obligations.

Cookies

Cookies are small files stored on your device. We use essential cookies to keep your shopping bag, wishlist and login working, and, with your consent, analytics and marketing cookies that help us understand site usage and show relevant offers. When you first visit niiny.com you can accept or reject non-essential cookies using our cookie banner, and you can change your choice at any time from your browser settings.

Embedded content from other websites

Some pages may include embedded content such as our Instagram feed or videos. Embedded content behaves as if you had visited the other website, and those websites may collect data about you, use cookies and track your interaction with that content in line with their own privacy policies.

Who we share your data with

We never sell your personal information. We share it only with trusted partners who help us run NIINY, and only as much as they need:

  • Courier and delivery partners — your name, phone number and address, to deliver your order;
  • Payment providers (card processors, Easypaisa, JazzCash) — to process your payment securely;
  • Website, hosting, email and analytics providers — to operate our website, send order and newsletter emails and measure site performance;
  • Authorities — where we are required to by the laws of Pakistan or to protect our customers and business from fraud.

How long we keep your data

We keep order and payment records for as long as needed to fulfil your order and to meet legal, tax and accounting requirements. Account information is kept until you ask us to delete your account. Newsletter details are kept until you unsubscribe. Reviews and product questions you post may remain on the site unless you ask us to remove them.

Your rights and how to contact us

You can ask us at any time to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Some information may need to be kept where the law requires it (for example, order records for tax purposes).

We take reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections across our website. We do not knowingly collect personal information from children; our customers are parents and caregivers.

We may update this policy from time to time; the latest version will always be on this page.

For any privacy question or request, contact us at info@niiny.com, on WhatsApp at +92 333 3333775, or by phone at +92 333 3333775.