Shipping & Delivery

Last updated: 8 October 2026

We know how much you’re looking forward to your NIINY order, so we work hard to get it to you quickly and safely, wherever you are in Pakistan.

Free delivery over PKR 5,000

Every order over PKR 5,000 ships free anywhere in Pakistan. For orders below PKR 5,000, a delivery charge of [NEEDS OWNER INPUT: standard delivery charge in PKR] applies and is shown at checkout before you pay.

Where we deliver

We offer fast delivery across Pakistan through trusted courier partners, covering major cities as well as most towns and smaller cities. If a courier does not service your area, we’ll contact you to arrange an alternative.

Order processing

Orders are usually processed and handed to our courier within 1–2 working days. Orders placed on Sundays or public holidays are processed the next working day. For Cash on Delivery orders, our team may call, SMS or WhatsApp you to confirm your order and address before dispatch — please keep your phone nearby so your order isn’t delayed.

Estimated delivery times

  • Major cities (such as Karachi, Lahore, Islamabad, Rawalpindi and Faisalabad): usually 2–4 working days after dispatch.
  • Other cities and towns: usually 3–7 working days after dispatch.

Delivery times are estimates. Occasionally deliveries may take longer because of courier delays, weather, public holidays, sale periods or other events outside our control.

Tracking your order

Once your order is dispatched, we’ll send you a confirmation with your courier tracking details. You can also check your order on our Track Order page or ask us on WhatsApp.

Cash on Delivery

Cash on Delivery is available across Pakistan. Please have the exact amount ready when the courier arrives. You may check the outer parcel for damage before paying; if the parcel is visibly damaged, please refuse it and contact us straight away.

Receiving your order

  • Please make sure your name, full address and phone number are correct at checkout. We can’t be responsible for delays caused by incomplete or incorrect details.
  • If the courier can’t reach you, they will usually try again. Parcels that can’t be delivered after repeated attempts are returned to us.
  • If anything is damaged, missing or incorrect, please tell us within 48 hours of delivery with photos, and we’ll put it right. See our Returns & Refunds Policy for details.

Questions about delivery?

Message us on WhatsApp at +92 333 3333775, call +92 333 3333775, email info@niiny.com, or use our Contact page.